StaceyPowers Posted September 13, 2022 Share Posted September 13, 2022 When it comes to customer support, which developers and publishers have you found to be the best and worst to deal with? Link to comment Share on other sites More sharing options...
killamch89 Posted September 13, 2022 Share Posted September 13, 2022 Worst: Ubisoft EA Activision Rockstar Konami Sega Average Bethesda Sony Xbox Best Nintendo Capcom Link to comment Share on other sites More sharing options...
Empire Posted September 14, 2022 Share Posted September 14, 2022 Manjuu, Azur Lane developer, is pretty good so far. Never put predatory tactics, many strong in-game units can be obtain by simply playing, gacha rates is very good (7% for SSR and 1.2% for UR), always updating QoL when needed, always listening to players feedback, and the most important thing.....keep the censorship to only CN server. Their only downside is their game rarely give free gems/premium currency. But hey, they need to make money somehow so that's forgivable. Link to comment Share on other sites More sharing options...
Kane99 Posted September 14, 2022 Share Posted September 14, 2022 I haven't had to call too many support teams for video game companies. I called Sony years ago due to one of my memory cards being erased by their demos. I've also contacted Xbox support before. Xbox was fine, PlayStation was fine. I mostly otherwise email support. Call of duty isn't great with their support I feel. I've reached out to their online support, but I don't remember if they helped much. Link to comment Share on other sites More sharing options...
Heatman Posted September 15, 2022 Share Posted September 15, 2022 BEST: Sony Nintendo Xbox Rovio Nexon Riot Games WORST EA Ubisoft Activision Blizzard Link to comment Share on other sites More sharing options...
killamch89 Posted September 30, 2022 Share Posted September 30, 2022 On 9/15/2022 at 8:27 AM, Heatman said: BEST: Sony Nintendo Xbox Rovio Nexon Riot Games WORST EA Ubisoft Activision Blizzard Nexon is a good shout ot be fair as I've played many of their MMOs over the years and they've always had a very responsive customer support team. Link to comment Share on other sites More sharing options...
Shortie Posted November 11, 2022 Share Posted November 11, 2022 I would have to say from experience of having to deal with developers and publishers I have had my fair share of great experiences and my fair share of absolutely terrible service as well. From my experience the best ones I have had dealings with who helped me out and bent over backwards to ensure my issues were resolved were Epic Games, Xbox and Nintendo. EA and Activision are two that I will always avoid having to contact unless I really have no other choice but to do so due to past experiences of getting in touch with them and never having my issues resolved at all. Link to comment Share on other sites More sharing options...
Justin11 Posted November 12, 2022 Share Posted November 12, 2022 The customer support of PlayStation and Nintendo switch are good, I have had issues In time past that was attended to in a couple of minutes. Link to comment Share on other sites More sharing options...
