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The Blackangel

Connection Issue

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This is bugging the hell out of me. I'm having an issue with my Switch. Obviously I'm online with my PC. My phone has internet. I downloaded a game that I got here from @DC in the bid for rewards board a couple hours ago onto my Xbox. My Switch however, will not connect to the internet I keep getting the error message "Could not perform DNS name resolution." I don't know what the hell that means, and I've also never had this problem before with my Switch. I've been troubleshooting all damn day, and can't figure out anything. I can't download any kind of update because obviously that requires an online connection. It connects to my network device (router?) but won't connect to the internet. I have entered and reentered my password about 30 times so far. I have also restarted, and just shut it off for a while several times. No help there either. I'm completely at a loss.

Does anyone have any idea what the problem is?

Ugh. KMNP.

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You will need to log into your router.  There should be a sticker on it with an I.P address, something like 192.168.1.1, along with a username and password (if there isn't, the password and username are usually admin by default).  Open a web browser on your PC and type http:// followed by the I.P address to log in.

 

One logged in, post a screenshot so I can take a look.

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On 3/17/2020 at 12:34 PM, The Blackangel said:

This is bugging the hell out of me. I'm having an issue with my Switch. Obviously I'm online with my PC. My phone has internet. I downloaded a game that I got here from @DC in the bid for rewards board a couple hours ago onto my Xbox. My Switch however, will not connect to the internet I keep getting the error message "Could not perform DNS name resolution." I don't know what the hell that means, and I've also never had this problem before with my Switch. I've been troubleshooting all damn day, and can't figure out anything. I can't download any kind of update because obviously that requires an online connection. It connects to my network device (router?) but won't connect to the internet. I have entered and reentered my password about 30 times so far. I have also restarted, and just shut it off for a while several times. No help there either. I'm completely at a loss.

Does anyone have any idea what the problem is?

Ugh. KMNP.

Were you ever able to get this fixed?

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Were you ever able to get this connection issue fixed for your switch? After researching this technical bug, I found the error code and the resolution steps from the Nintendo Support Team. It's either a problem with the DNS or ISP settings. Give this a try, and let me know how it goes. 

Edited by Alexander.
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From March to June, there used to be a lot of high ping during the lockdown. I am sure unless the regular life gets started, there is no way the connection would get back to normal.  I guess we have to wait and see the public going back to real life. 

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