If you are not able to access the TikTok app or TikTok is saying there is a problem with the server, you are probably wondering, “Is TikTok down? Or is it just me?” Below, will tell you how you can determine whether the problem is on your end or if there is a TikTok outage. We also will help you figure out the next steps to take to get back to using TikTok.
Is TikTok Down? Here is How to Know
Checking the TikTok status is easiest by heading to Downdetector.com. This page will say near the top whether or not other users are reporting problems currently with TikTok down. Outages reported in the last 24 hours are displayed below that in a graph. Further down the page, percentages are displayed for problems reported specifically with the server connection, app or posting. Comments at the bottom offer some qualitative information about what might be going on for other users.
If a lot of users are reporting the same thing you are experiencing, chances are good there is a TikTok outage. If they are not, either the problem is on your end, or you are just one of the first users experiencing a problem on TikTok’s end. Do not forget to report your issue to Downdetector to help other users see what is going on.
Is TikTok Down Right Now? Here is What to Do
According to TikTok’s official troubleshooting page, you should try the following steps to resolve problems accessing TikTok:
- Restarting your device/app
- Checking your connection
- Clearing your app cache
You could also try to unstill and reinstall the app itself. Sometimes, other apps might also have conflicts with TikTok, so that is something else to look into.
If none of those things work, TikTok may be at fault, not a problem with your connection, installation or device. TikTok requests that users report a problem following these steps. By reporting server errors and other issues, you can bring TikTok’s attention to the problem more quickly, leading to a faster resolution. In the meantime, the only thing you can do is continue to wait for the team to fix the problem. In most scenarios, it should not be a long wait since this app is so popular. Go do something else and check back in an hour or two. At that point, you hopefully can get back to enjoying viral content on TikTok.