What improvements in user account management would you like to see in PlayStation's online services?

[killamch89]

Managing PlayStation Network profiles, payment methods, and privacy settings across console, mobile app, and PC interfaces can feel cumbersome. Users juggle multiple credentials, navigate clunky two‑factor authentication prompts, and wrestle with unclear parental‑control hierarchies. How would you redesign Sony’s account ecosystem to streamline sign‑ins, simplify friend lists, and unify trophies across devices? Would a single‑sign‑on portal, customizable dashboard themes, or improved recovery flows make a tangible difference?

[Scorpion]

I’d like to see more streamlined user account management, such as easier privacy settings, improved account recovery options, and better parental controls. Enhanced security features and a more intuitive interface would also make managing accounts simpler and safer for all users.

[killamch89]

Account management improvements should focus on family sharing capabilities. While Sony has made progress with game sharing between consoles, the system remains needlessly complicated compared to competitors. Implementing a true family plan with simplified content sharing and separate user profiles would better reflect how households actually use PlayStation systems across multiple devices.