StaceyPowers Posted April 24, 2019 Share Posted April 24, 2019 I read this story once—I can’t remember what game it was about. But this guy in a shooter was annoyed at a tree on a map, and wrote in the developer to explain why the placement of the tree was giving him problems tactically. In the next patch, the very last patch note was something like “Removed one particular tree from (location).” I love that story, because they really took his complaint seriously, and bothered to make the change, despite it being extremely specific and requested by just this one guy. Has anyone ever personally had a great customer service experience like this with a game developer or publisher? Link to comment Share on other sites More sharing options...
killamch89 Posted April 25, 2019 Share Posted April 25, 2019 No. I have never had an experience like that and wish I could have one but the devs in most of the games I play seem to only care about the profits - not the actual customer satisfaction. Link to comment Share on other sites More sharing options...
Bravosi Posted April 25, 2019 Share Posted April 25, 2019 I've known personally a gothic multiplayer server developer Link to comment Share on other sites More sharing options...
