The Blackangel Posted January 6, 2020 Posted January 6, 2020 My computer quit putting out sound last night. I have checked everything on the computer from seeing if it's just muted or the volume got turned down low, to the diagnostics. I can't find anything wrong. I can't unplug them because my comp is an all-in-one. My virus scan has turned up nothing. Does anyone have any idea what the problem could be?
skyfire Posted January 7, 2020 Posted January 7, 2020 Have you checked the driver? You can check out the driver diagnostic tool specific to your motherboard.
The Blackangel Posted January 7, 2020 Author Posted January 7, 2020 I ended up having to get Geek Squad involved. They remotely logged on to my computer and after about 7 hours of work they fixed the issue. It cost me $40, which sucks, but I had to get the thing fixed. I do a lot of things on here that require sound, so I can't have a computer that isn't letting me hear what the hell I'm working on.
kingpotato Posted January 7, 2020 Posted January 7, 2020 8 minutes ago, The Blackangel said: I ended up having to get Geek Squad involved. They remotely logged on to my computer and after about 7 hours of work they fixed the issue. It cost me $40, which sucks, but I had to get the thing fixed. I do a lot of things on here that require sound, so I can't have a computer that isn't letting me hear what the hell I'm working on. Did they mention what started the problem in the first place ?
The Blackangel Posted January 7, 2020 Author Posted January 7, 2020 Something along the lines of the computer trying to use the wrong driver or speakers that didn't exist. I couldn't really follow them as I'm not exactly all that tech savvy.
SaucyPastaTho Posted January 7, 2020 Posted January 7, 2020 On 1/6/2020 at 12:02 PM, The Blackangel said: My computer quit putting out sound last night. I have checked everything on the computer from seeing if it's just muted or the volume got turned down low, to the diagnostics. I can't find anything wrong. I can't unplug them because my comp is an all-in-one. My virus scan has turned up nothing. Does anyone have any idea what the problem could be? Sometimes my computer switches audio have you checked that.
Crazycrab Posted January 8, 2020 Posted January 8, 2020 I actully get this problem allot, especilly in Windows 10. I go through the usual steps of disconecting and/or disabling audio devices, reinstalling audio drivers or re-starting the computer and one or more of them useully fixes it but it is annoying.
skyfire Posted January 9, 2020 Posted January 9, 2020 On 1/7/2020 at 11:23 PM, The Blackangel said: I ended up having to get Geek Squad involved. They remotely logged on to my computer and after about 7 hours of work they fixed the issue. It cost me $40, which sucks, but I had to get the thing fixed. I do a lot of things on here that require sound, so I can't have a computer that isn't letting me hear what the hell I'm working on. When it comes to sounds, 90% of the fixes are specific with the driver.
The Blackangel Posted January 9, 2020 Author Posted January 9, 2020 11 hours ago, skyfire said: When it comes to sounds, 90% of the fixes are specific with the driver. I figured as much, and would take care of it myself, except I don't know how. If this was Win98, then I could do it easy. But Windows has changed and evolved so drastically since then, that I don't have the slightest clue. Hell I'm having trouble getting this damn thing to run a screensaver. It just doesn't want to do it. How pathetic is that?
skyfire Posted January 11, 2020 Posted January 11, 2020 Yeah often the issue to figure out is if we don't know the motherboard. I personally don't know the motherboard company of one of my old laptops, makes it harder for me to find driver.
