I tried operating an iPhone 13 pro max last night for me friend to help her download an application from App store, but it was very difficult to navigate the phone for me.
When you have been too used to playing with console controllers, you will definitely suck at keyboards and mouse. There is no way around that for sure.
EA will always be EA and it's not like they don't know all these things that you have just mentioned because I'm sure they have received suggestion mails but they will play deaf ear.
If the smartphone had a warranty, you could have easily taken it back to where you purchased it and they would either have it fixed or changed it for you.